Here at Stuart Lawrence Promotions Limited we really are a team of highly professional, motivated and hard working Individuals. Ian has blended a team of people who thrive for success and are happy to go to any length to fulfil their roles.
As our main ethos is customer satisfaction which is the key ingredient to a successful promotion the teams and roles are all geared to the smooth running for the benefit of our client and the lasting experience of the consumer.
As already stated Ian Goldberg has a very hands on approach to the operations of all areas of the business, his door is always open to his team of employee’s and he is never shy to come and help and monitor service on our call centre or add his input to any project no matter the importance.
The Call centre is the heart of the business; it has more than 40 incoming lines to maintain.
We have a highly trained and polite and friendly team that are capable of dealing with any customer query that relates to any product or promotion.
As we have many products that involve a lot of customer interaction and organisation, we have designated managers to oversee and operate; this also involves interacting with the consumers relating to the product.
This then enhances their experience and gives them a more personable service, which we find, makes them more open to brand interaction in the future.
We are always looking to improve our systems and software and upgrade technology.
This helps keep our service levels high to our consumers and clients, this is due to the fact we spend less time inputting and processing data and more time interacting with consumers. It also allows us to report important information that can paint a picture of the success of a promotion.
Highly motivated and experienced team that guide and support you through the promotion.
They are also a key factor in building new business relationships and pushing the business forward.
We are always striving to maintain the standard of our products, keeping them up-to-date with all key information and modern designs.
We also organise any branding and re-design for our clients when tailor making a campaign or personalising our off the shelf products. This role is important for both our company profile and to make sure we buy at the right price to keep our products competitive.
Always keeping a close interaction with all our third party relationships and generating new and exciting deals that enhance our hugely impressive array of products.
The teams at Stuart Lawrence Promotions Limited all contribute to bringing success to the company. All areas are equally important and everyone is prepared to go “that extra mile” for our clients to ensure that we deliver what we promise.
If you would like to be part of this efficient, friendly and innovative team, please contact us and let us show you how we can achieve your goal.